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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Voile Plaid Shirt in Picnic Plaid

Senny Low Sneaker in Cognac

Brushed Shirt in Navy

TF Achilles 1182 01A in Black

Denim Shirt in Classic Wash

Boyfriend Cashmere Turtleneck in Black

Brushed Shirt in Ice Blue

Irving Trouser in Black Suiting

Signature Short Jacket in Dark Sand

Selvedge Denim 5 Pocket Alec Jean in Classic Wash

Shon Pant in Carbon

Signature Short Jacket in Black

Oversized Cashmere T-Shirt in Black

Henri Top in Adriatic

Henri Cotton Top in Salt

Shon Pant in Camo

Brady Cotton Tee in White

Henri Cotton Top in Black

Elian Utility Pant in Black

Oversized Cashmere T-Shirt in Greige

Balaclava in Black

Brady Cotton Tee in Washed Black

Tilmens Blazer in Black

Low Slung Baggy Jean in Selection

Chaimberlain Top in Black

Short Sleeve Orwell Polo in Cream

Long Sleeve Chaimberlain Top in Black

Irving Trouser in Bone

Russel Denim Short in Rosebowl Wash

Classic Wash Denim Sid Jean - Short

Idella Top in Salt

Henri Eyelet Top in Black

Spring Denim Tuck Jean in Classic Blue - Regular

Carol V Neck Tee in Jet Black

Relaxed Sleeveless Shirt in Black

Shon Jean in Cream

Light Weight Sweatshirting Regular Winslow Pant in Dark Stone

Russel Denim Short in Summer Wash

Long Sleeve Silk Shirt in Black

Judith Hat in Natural

Relaxed Short in Black

Carol V Neck Tee in White

Carol V Neck Tee in Midnight

Felix Bucket Hat in Natural

Waverly Hat in Sand

LM Drill Short in Black

Relaxed Tailored Blazer in Black

LM Drill Short in Natural

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