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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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BLACK FRIDAY 10%

Gibson Long Sleeve T-Shirt in Ivory

Relaxed Pin-Stitch Trouser in Black

Relaxed Shirt in Steel

Relaxed Short in Steel

Long Chino Short In Black

Broderie Blouse in Black

Knot Top in Ivory

Romeo T-Shirt in Black

Relaxed Crepe Pant in Black

Relaxed Tailored Blazer in Black

Angelo Jacket in Fennel

Moon Jacket in Black Satin

Balmoral Parka in Mousse

Baby Tee in Sorbet

Flannel Shirt in Midnight Check

Kennedy Trouser in Black Satin

Silk Sarong in Polka Dot Chocolate

Drawstring Trouser in Marrakesh

Long Sleeve Silk Shirt in Marrakesh

Bias Column Dress in Polka Dot

Bram Jacket in Ivory Jacquard Satin

Twill Short Sleeve Shirt in Bamboo

Twill Trouser in Bamboo

Relaxed Sleeveless Shirt in Steel

Sleeveless Shirt Dress in Black

Broderie Tie Blouse in White

Mini Shirt Dress in White

Mini Shirt Dress in Black

Relaxed Sleeveless Shirt in White

Baby Cotton Tee in Chalk

Lucinda Top in Bone

Short Sleeve Orwell Polo in Cream

Matilda Dress in Black

Bogart Top in Black

Knot Top in Black

Knot Top in Black Velvet

Chaimberlain Dress in Thyme

Pairo Dress in Viridis

Square Shift Midi Dress in Polka Dot Tomato

Broderie Cami Midi Dress in White

Petite Square Maillot in Marrakesh

Matteau Book - Warm

Square Camisole in Black

Lucinda Top in Sand

Square Maillot in Aubergine Crinkle

Strapless Knit and Broderie Dress in Black

Long Sleeve Silk Shirt in Truffle

Lucinda Dress in White Lace

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