The Great Escape

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Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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The Great Escape

The Charlotte Raffia Bag Small in Chestnut Brown

The Violet Earrings in Silver

Lucille Wedge Sandal in Brown Nubuck Leather

Shia Dress in Pale Gold

The Chloe Ring in Gold

Henri Top in Seafoam

Emmett Denim Short in Light Indigo

The Nancy Pouch in Dove Blue

Brady Tee in Espresso

Petit Square Maillot in Polka Dot Chocolate

Tennison Short in Raisin Dove

Printed Brady Tee in White Red Print

Ilene Top in Raisin Dove

Persine Top in Ivory

The Dolly Necklace in Silver

The Chloe Ring in Silver

Swimming Cool Wedge Sandal in Coffee Pink

So Easy To Fall In Love Top in Ivory

The Nancy Pouch in Black Grosgrain

Kately Top in Pale Gold

Persine Top in Petal Peach

Cobain Denim Short in Cream

Brina Skirt in Optic White

Kailette Dress in Blue Finch

Ciela Top in Optic White

Laken Cardigan in Off White

Nikki Halterneck Silk Top in Obsidian Ivory Polka Dot

Zinnia Lace Skirt in Salt

Benoit Dress in Petit Jardin De Villandry

Utility Short in Vintage Washed Admiral Blue

SL902HOWL 006 in BROWN

Brushed Short Sleeve Turtleneck in Black

Philippa Trench Coat in Ore

Bomber Jacket in Camel Melange

Senny Low Sneakers in Khaki

Balaclava in Black

Balaclava in Greige

Nylon Chamonix Short Parka in Military

Mila Top In Black

Fine Knit Cashmere Crewneck in Feather White

Jeanette Clogs in Chocolate Brown

Briana Jean in Summer Wash

The Romy Passport Cover in Dove Blue

The Romy Passport Cover in Taupe

The Lee Sunglasses in Dark Tortoise

Genevieve Jumper In Ore Melange

Genevieve Jumper in Ocean Mist Melange

Soft Alternative Fur Coat in Camel

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