The Great Escape

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Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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The Great Escape

Mitchell Jean in Alice Wash

Isabella Cami Top in Black

Summer Voile Oversized Shirt in Ivory

Memento Charm Flip Flop in Black

Memento Charm Flip Flop in Malachite

Bandana Scarf Pareo Tee in White And Indigo

Laura Linen Dress in Superbloom Scarf

Bandana Scarf Pareo Tee in Carnelian

SL457 007 in Black

SL868 001 in Black

SL826PAGE001 in Black

SL905 001 in Black

The Robyn Sunglasses in Black

The Margot Pouch in Taupe

The Crinkle Slip Cami in Bright Blue

JAC153C1SUN Pilotis In Black/ Silver/ Grey

JAC148C5SUN Pastro In Black/ Light Gold/ Amber

JAC225C2SUN in Sanded Smoke/ Silver/ Khaki

DVN211C1SUN in Black/ Silver/ Grey

Morgan Pant in Brown Ivory Bandana Print

Solal Silk Halterneck Top in Brown Ivory Bandana Print

Alfie Silk Shirt in Brown Ivory Bandana Print

Bandana Ruched Orbit Skirt in Indigo

Cubism Top in Superbloom Scarf

Cubism Dress in Superbloom Scarf

Joni Shearling Coat in Camel Butter

Ruthie Top in Plum Multi

Ruthie Pant in Plum Multi

TF 1391-K 01A in Black Grey

TF 1382-K 01A in Black Grey

TF Sam-02 1306 01B in Black Grey Gradient

Roy Dress in Blooming Tulip Placée Mint

Back Wrap Top in ocean veil print

Natalia Mini Dress in Cream Multi

Maltina Dress in Santorini Blue Cadiz

Raffia Bucket Hat in Chocolate

Paddington Small Chain Bag in Nougat

Chloé Jelly Sandal in Black Brown

Tari One-Shoulder Blouse in Light Pistachio Multi

Grigore Wide-Leg Pant in Light Pistachio Multi

Turtma Wool Poncho in Grey

Turtma Wool Poncho in Black

Fine Knit Cashmere Crewneck in Camel

Raffia Bucket Hat in Beige

Lucille Mule in Black

Balmoral Parka in Mousse

Relaxed Hoodie in Vintage Navy

Willow Shearling Jacket in Chartreuse Shearling

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