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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Eco Acetate Viscose Front Drape Culotte in Black

The Charlotte Raffia Bag Large in Chestnut Brown

The Charlotte Raffia Bag Small in Navy

The Scarlet Necklace in Silver

The Agnes Ring in Silver

The Zoe Ring in Gold

The Bonnie Earrings in Gold with Silver

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Category

Accessories

Collections

New Arrivals

A-Z Designers

Featured Designers

Muse Favourites

La DoubleJ

Personalised Shopping

Our Boutiques

New Arrivals

Outerwear

Denim

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New Arrivals

Vivienne Westwood

New Arrivals

Vivienne Westwood

New Arrivals

Vivienne Westwood

Personalised Shopping

Our Boutiques

All products

Eco Acetate Viscose Front Drape Culotte in Black

The Charlotte Raffia Bag Large in Chestnut Brown

The Charlotte Raffia Bag Small in Navy

The Scarlet Necklace in Silver

The Agnes Ring in Silver

The Zoe Ring in Gold

The Bonnie Earrings in Gold with Silver

The Cathrine Earrings in Silver

The Scarlet Necklace in Gold

The Elenora Earrings in Gold

The Heidi Bracelet in Silver

The Agnes Ring in Gold

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