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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Elouise Jumpsuit in Black

Frances Short in Brown Ivory Bandana Print

Jane Short Sleeve Sweater in Burgundy

Hyacinth Top in Navy Paisley

Elowette Skirt in Dulac Green

Lunessa Midi Dress in Umber Brown

Shiloh Jeans in Black

Tulla Skirt in Green/Black Multi

Mariselle Dress in Chaumont Paisley

Trésor Grande Jewellery Box in Tulipe Bleue

Janille Top in Chaumont Paisley

Mallory Dress in Black

Odaluna Maxi Dress in Umber Brown

Valerina Top in Dulac Green

Idella Top in Candlelight

Nalia Tee in Salt

Danielle Jean in Montgomery Stretch

Jane Polo Sweater in Burgundy

Petra Cardigan in Seafare

Hyacinth Top in Green Paisley

Rhodia Dress in Narcissus Bloom

Ainhoa Maxi Dress in Brown

TF Achilles 1182 01E in Black/Brown

Jennifer Rib Tank in White

Mariela Crewneck Tee in White

Shon Pant in Bourbon

Mariela Crewneck Tee in Jet Black

TF Brady-02 1396 01A 144 in Black

TF Bronson 1044 52N in Havana

Jennifer Rib Tank in Jet Black

Shon Corduroy Pant in Hazelnut

Vintage Scarf in Vintage Stripes

Marian Denim Jacket in Indigo Rinse

Travis Corduroy Shirt in Travertine

TF Addison-02 1400 56A in Havana

TF Abbey-02 1349 28B in Gold

Bea Cardigan in Black

Yaga Wedge Sandal in Black

Perfectv T Unisex Double Layer Long Sleeve Tshirt in Brown

Eco Acetate Viscose Grace Trouser in Black

Yaga Wedge Sandal in Mocha

Celina Ankle Boot in Espresso

Eco Acetate Viscose Wrap Shirt Jacket in Black

Techy Plaid Easy Shirt Jacket in Blue Multi

Cedrick Suiting Bomber Jacket in Grey Multi

Silk Cotton Plaid Blouse with Removable Tie in Black/Red Multi

Tropical Wool Shirt Dress With Side Drape in Navy

Recycled Tropical Wool Side Drape Top in Black

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