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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Muse Full Price

Argyle Bodice Tee in Woodland Multi

Beatrice V-Neck Sweater in Black

Hebo Top in Primavera Cherubs

Phoebe Draped Top in Midnight

Hazel Bustier Jumpsuit in Black Multi

Palazzo Pants in Ambrosia Placée Ivory

Foulard Shirt in Ambrosia Placée Ivory

Goddess Dress in Ambrosia Placée Ivory

Clingy Roy Dress in Ambrosia Placée Orange

Off Shoulder Top in Magenta Layered Lace

Pierced Tank Top in Black

Jeanette Clogs in Chocolate Brown

Turtma Wool Poncho in Black

Mayara Maxi Dress in Ruby Red

Bodita Mini Dress in Brown

Derris Organic Cotton Shirt in Aubergine

Pheobes Organic Cotton Skirt in Aubergine

Vilanna High-Waist Trousers in Black

Kately Top in Pale Gold

Elemental Parachute Pants in White

Cocoon Trackpant in Clay

Daria Trousers in Pink

Zebra Scarf in Zebra Print

Scarf in Vintage Leopard Print

Isabella Cami Top in Black

Tennison Short in Raisin Dove

Ilene Top in Raisin Dove

Vernon Lace Maxi Dress in Blue Steel

Braddock Pant in Navy

Emiko Blouse in Dove White Multi

Gemma Midi Dress in Orchid Haze

The Charlotte Raffia Bag Large in Navy

The Crinkle Slip Cami in Bright Blue

Katherine Jacket in Acai

Genevieve Jumper in Ocean Mist Melange

Summer Nylon Sleeveless Cocoon Top in Black

Portia Silk Dress in Earth

Astrid Long Sleeve Mini Dress in Tisso Plum

You Remind Me Of a Sunday Shirt in Blush Milk

Bandana Scarf Pareo Tee in Carnelian

Bandana Scarf Pareo Tee in White And Indigo

Alessia Knit Jacquard Skirt in Lapis

Ingrid Lace Bralette in Black

Cooper Maxi Skirt in Linnea

Knitted Headband in Chalk

Classic Buckle Leather Belt In Black

Straight Leg Sweatpant in Heather Grey

TF Achilles 1182 01V in Black/Blue

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