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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Muse Full Price

Brigitte Bag in Black Leather and Silver

Classic Silver Buckle Belt in Black Leather

Rose Earrings with Crystals in Silver

Classic Drawstring Trouser in Black

Bronte Top in Black

Stroll Pant in Black

Wrap Tuck Regatta Blouse in Stripe

Runo Linen Short in Off White

Hutton Blazer in Grey

Dominic Pinstripe Liam Vest in Navy

Long Lace Dress in Black

Lace Maxi Skirt in Black

Short Sleeve Breton Tee in Black and White Stripe

Classic Cotton Shirt in Blue

Denim Low Rise Jean in Indigo

Double Breasted Blazer in Charcoal

Denim Contour Jacket in Indigo

Small Tropicalia Tote Bag in Black

The Genevieve Jean in Tigris

Isla Cami in Black

Cerere Blouse In Montecarlo

Boyfriend Shirt in Black

Staple Blazer in Platinum

Staple Blazer in Rice

Side Tie Halter Top in Navy

Slim Pleat Skirt in Navy

The Jumbo W11 Tote in Dark Brown Embossed Leather

Mini Shirt Dress in Black

Lianna Dress in Black

Small Sadie Tote in Raffia

Ladina Leather Sandals in Red

Videl Knit Top in Black

Ussi Pullover in Black

Alessandra Silk Top in Black

Adelina Skirt in Black

HB Legging in Black

Oval Sunglasses in Brown

JAC86C1SUN Cabana in Black

JAC67C1SUN Aviador in Gold

JAC55C1SUN Capri in Black

JAC67C2SUN Aviador in Black

JAC42C1SUN Bambino in Black

JAC47C1SUN Azzuro in Black

Tailored Waistcoat in Taupe

Relaxed Tailored Blazer in Taupe

The Victoria Cross Body Bag in Ivory

BV1323SK002 in Havana

SL715SLIM001 in Black

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