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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Muse Full Price

Beverly Anorak in Brown

TF Troy 0836 01A

TF Joni-02 1422 52F 54 Havana

VB 1003/S PJP 70 in Blue

Alma Silk Scarf in Teal Brown Multi

Banderra Scarf Silk Shirt in Ink

Banderra Linen Shirtdress in Ink

Joni Bag in Espresso Suede

Sacha Jacket in Khaki Overdyed Camo

Shon Wool Pant in Midnight

Tribeca Pant in Khaki Overdyed Camo

Travis Shirt in Faded Black Wash

Travis Shirt in Indigo Chambray

Boot Cut Jean in Classic Wash

Drew T-Shirt in White

Cindy Jacket in Black

Eileen Coat in Black

Irving Trouser in Cassis

Knot Top in Rust

Violetta Cardigan in Black

Tilda Skirt in Rust

Heed Top in Black

Camilla Skirt in Cassis

Drew Trouser in Black

Iris Shirt in Black

Lenette Dress in Black

Pony Hair Leather Belt With Ornamental Buckle in Black

Leather Belt With Rectangular Buckle in Bordeaux

Stud Earrings in Rhodium Silver

Hoop and Drop Earrings Set in silver

Floral Pearl Drop Earrings in Silver

Denim Shirt in Brown

Denim Straight-leg Jeans in Blue

Porter Midi Dress in Burgundy

Manhattan Sandal 35 in Black

Christensen Shirt in Benson

Dane Jean in Lansing

Bonnie Jean in Holbrook

Jett D'Orsay Pump in Taupe Snake

Joan Small Hobo in Elephant

Joan Small Hobo in Black

Andee Ankle Boot in Ebano Suede

Lucca Belt in Black

Vienna Short in Bleu Foulard De La Mer

Miles Zip Ankle Boot in Black

Sona Shirt in Geo Scape

The Colette Straight Leg Jean in Danube

Redux Wool Jumpsuit in Black

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