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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Muse Full Price

Tropical Wool Regular Scottie Jogger in Navy

Lula Embroidery Midi Dress in Black

Marie Embroidery T-Shirt in White

Noya Tee in Pale Khaki

Montaine Silk Blouse in Black

Montmartre Shearling Cropped Jacket in Leopard

Tribeca Jean in Classic Wash

Monti Denim Shirt in Chambray

Marlene Jean in Cream

Marilou Denim Jacket in Cream

Gaia Slim Shirt in Vintage Leopard

Calluna Dress in Earth

Wally Mule in Tan

Phare Silk Dress in Earth

Spring Denim Short Sid Jean in White

Drey Leather Jacket in Black

Emmylou Tee Shirt in Ice Blue

Dunne Coat in Ivory

Cobe Leather Trousers in Brown

Elton Mini Dress in Ivory

Mae Short Sleeve Tee Shirt in Black

Crystal Stud Teardrop Earrings in Gold

Floral Print Silk Scarf in Violet

Midnight Bloom Silk Scarf in Black

Teva Leather Sandals in Snake

Marlos Leather Belt in Snake

Derris Organic Cotton Shirt in Black

Pheo Organic Cotton Skirt in Black

Jacquie Wool Jacket in Dark Sand

Montie Cardigan in Pompeian Red

Bib Detail Blouse in Black

Tab Detail Jumpsuit in Ivory

The Betty Necklace in Gold

The Rose Earrings in Silver

Riva Maxi Dress in Powder Pink

Off Shoulder Draped Gown in Black

Regular Frame Tonal Belt in Dark Brown

Perline Flutter Sleeve Blouse in Lichen

Alistair Necktie Long Sleeve Blouse in Almond

Brea Long Sleeve Blouse in Ocean

Rosen Tie Waist Skirt in Lichen

Lobster Belt Short in Silver

Eco Poplin Pull On Bubble Skirt in Eggplant

Helena Maxi Dress in Red

Chloe Maxi Dress in Black

Rina Maxi Dress in Putty Pink

Rina Maxi Dress in Black

The Boyfriend Tencel Shirt in White

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