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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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TF Joni-02 1422 52F 54 Havana

TF Troy 0836 01A

Arvo Lace Trim Cashmere Sweater in Charcoal

Banderra Linen Shirtdress in Ink

Twist Shoulder Dress in Eclipse

Alma Silk Scarf in Teal Brown Multi

VB 1003/S PJP 70 in Blue

Beverly Anorak in Brown

VB 1008/S/BB J5G VM 58 in Gold

Banderra Silk Pant in Ink

Riviera Suede Sneaker in Sand/Lily

Walters Cropped Barn Jacket in Blue Steel

Clover Skirt in Black Floral

Sloan Jean in Navy Stone

Ainsworth Jacquard Jacket in Sand

Perenna Shirtdress in Loden

Quincy Jacket in Mocha Suede

Ashlynn Silk Blouse in Black Floral

Lowen Jacket in Dark Brown

Calluna Dress in Spring Day

Nera Jacket in Raw Camel

Kenneth Pleated Pant in Black

Lilia Long Sleeve Dress in Daisy Meadow

Lilia Halter Maxi Dress in Daisy Meadow

Ritchie Short Sleeve Sweat in Coffee Bean

The Wide Leg Pant 30 in Ivory Marl

Davidson Sweat in Blue Nights

The Wide Leg Pant 30 in Blue Nights

Atrium High Rise Short 4.5 in Coffee Bean

Hawley Half Zip Sweat in Ivory Marl

Stroll Silk Pant In Earth

Davina Silk Top in Earth

Davina Dress in Black/Pear Multi

Fawn Silk Dress in Black/Navy Multi

Gaia Silk Shirt in Obsidian / Ivory Polka Dot

Lorraine Denim Jacket in Rosebowl Wash

Viviana Dress in Earth

Vanessa Dress in Aster Border

Lea Long Dress in Aster Garden

Marilyn Long Dress in Midnight

Bora Long Dress in Brushstroke Dahlia

Belted Trouser in Black

Silk Tie Neck Top in Aleutian

Crinkle Slip Top in Truffle

Wardrobe Jean in Medium Tinted Blue

Carpenter Pant in Dark Moss

Fluid Drape Shirt in Dark Moss

Fluid Pullon Pant in Truffle

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