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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Paisley Asymmetric Tank in Cactus

Josie Cape Sleeve Knit Top in Noir

Grace Knit Midi Skirt in Noir

Effie Flutter Sleeve Top in Noir

Effie Flutter Sleeve Top in Chambray

Charlotte Crossbody in Bordeaux

Short Puffer Jacket in Black

Cuff Bracelet in Silver

Thong Heel Sandals in Black

Shirt 02 in Dark Grey

Compact Ultra Stretch Knit Pencil Skirt in Black

Aminta Ultralight Puffer Jacket in Black

Aminta Ultralight Puffer Jacket in Blue Navy

Amelia Ultralight Puffer Jacket in Military Green

Bomber Jacket with Faux Fur Collar in Blue Navy

Short Jacket With Drawstring Waist in Military Green

Tobacco Night Handblown Glass Candle in Dark Brown

Nylon Asymmetrical Balloon Skirt in Pink

Tropical Wool Short Scottie Jogger in Oatmeal Melange

Celia Embroidery Midi Skirt in Cream

Iyla Soutache Cardigan in Black

Palma Print Top in Black

Leopard Silk Twill Scarf in Vintage Leopard

Noya Tee in Midnight

Salome Jean in Simon Wash

Carley Silk Blouse in Vintage Leopard

Shon Pant in Khaki

Tanner Trench Coat in Khaki

Tanner Trench Coat in Black

Shon Pant in Midnight

Shon Pant in Camo

Ari Dress in Sangria

Brooke Dress in Dahlia Daydream Black

Harlow Riding Boot in Black

Wally Flat Boot in Black

Barn Suede Jacket in Tobacco

Jameson Jacket in Black

Winslow Jean in Harkins

Bonnie Jean in White

Azae Draped Blouse in Black

Azae Draped Blouse in Ivory

Bill Cashmere Draped Sweater in Black

Elton Mini Dress in Black

Scarlet Cardigan in Barley

Classic Teardrop Earrings in Silver

Asymmetrical Crystal Fringe Earrings in Silver

Cascading Crystal Hoop Earrings in Silver

High-Neck Sequin Cropped Blouse in Brown

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