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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Muse Full Price

Stripe Knit Clean Polo in Solaris Stripe

Bandana Scarf Pareo Tee in Carnelian

Bandana Scarf Pareo Tee in White And Indigo

Bandana Ruched Orbit Skirt in Indigo

Ilyana Lace Up Silk Top in Noir

Lyria Cotton Dress in Shibori Wave

Alessia Knit Jacquard Skirt in Lapis

Cubism Top in Superbloom Scarf

Clarke Jacket in Butter Studs

Laura Linen Dress in Superbloom Scarf

Cubism Dress in Superbloom Scarf

Karla Beaded Bag in Silver

Bisou Diamant Earring (Single)

Petite Stellari Earring (Single Right)

Venus d'Eau Earrings (Pair)

Boucle Botticelli Earrings (Pair)

Petite Lou Perle Earring (Single Right)

Lou Lou Necklace

Lou Diamant Earring (Single)

Lou Simple Necklace

Lou Ensemble Diamant Necklace

Mikkel Zip Long Sleeve Top in Marle

Cooper Maxi Skirt in Linnea

Knitted Scarf in Navy

Balaclava in Mocha

Classic Buckle Leather Belt In Black

Straight Leg Sweatpant in Heather Grey

Wrap Top in Black

Straight Leg Sweatpant in Black

Oversized Crewneck Sweatshirt in Black

Foldover Flare Pant in Black

Classic Sweatpant in Black

Chloe Straight Jean in Medium Indigo

Lucille Mule in Patent Oxblood

Joni Shearling Midlength Coat in Ombre

Willow Shearling Jacket in Chartreuse Shearling

Gancin Coat in Lustre Brown

Amara Shearling Jacket in Rich Brown

Joni Shearling Coat in Camel Butter

Althea Ponyhair Coat in Deep Leopard

Astra Short V Neck Jacket in Ivory

Ruthie Top in Plum Multi

Ruthie Silk Scarf in Plum Multi

Ruthie Pant in Plum Multi

Amara Dress in Endless Summer

Rosette Chain Necklace In Silver

Rose Drop Chain Necklace In Silver

Off-Shoulder Draped Midi Dress In Black

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