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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. If you opt for a refund, you will be charged a return handling fee. For New Zealand customers, the handling fee is $60, for International customers, the handling fee is $80. This will be reflected in the refunded amount. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping

Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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The Creative Pragmatist Book Second Edition

Classic Wash Denim Sid Jean - Regular

Classic Wash Denim Sid Jean - Short

Henri Cotton Top in Salt

The Boyfriend Shirt in Forest Green Stripe

Spring Denim Tuck Jean in Classic Blue - Regular

Eefje Mule in Black

Parker Long Short in Dough

Spring Denim Regular Sid Jean in White

Boyfriend Cashmere Turtleneck in Greige

Hollyhock Belt in Black & Silver

Montery Belted Short in Black

Nylon Pull On Full Skirt in Black

Classic Cashmere Cardigan in Navy

LM Poplin Pant in Black

Gathered Detail T-Shirt in White

Silk Voile Easy Tuxedo Shirt in Stone

Boyfriend Cashmere Crewneck Sweater in Black

Mitchell Jean in Summer Wash

Oversized Cashmere T-Shirt in Greige

Tilmens Blazer in Black

Eefje Mule in Coffee Brown

Henri Lace Top in Sea Salt

Henri Top in Bleu Rosier Floral

Mou Denim Clift Jean in Black

Relaxed Tailored Trouser in Black

LM Poplin Pant in Natural

Jumbo Frame Belt in Black

Oversized Cashmere T-Shirt in Black

Boyfriend Cashmere Turtleneck in Black

Short Sleeve O-Neck Cashmere Tee in Black

Henri Top in Creme Citron

The Boyfriend Tencel Shirt in Navy

Light Weight Sweatshirting Short Winslow Pant in Heather Grey

Shon Pant in Eggshell

Gathered Detail T-Shirt in Black

Classic Cashmere Cardigan in Powder Pink

The Classic Shirt in Heritage Green

Crispy Nylon Liam Blazer in Black

Marcelle Low Slung Easy Cargo In Washed Black

Chaimberlain Top in Black

Car Tee in Choco Plum

Brady Cotton Tee in Washed Black

Car Tee in Black

Boyfriend Cashmere Crewneck Sweater in Greige

The Boyfriend Silk Shirt in Pearl

Summer Denim Camp Shirt in Classic Wash

Brushed Cashmere Short Sleeve Cardigan in Grey

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