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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Skinlike Mercerized Wool V Neck Shrunken Cardigan in Red

Camilla Skirt in Polka Dot

Rina Maxi Dress in Putty Pink

Oversized Cashmere T-Shirt in Pink

Frances Silk Short in Paisley

Summer Denim Shirred Neck Circular Top in Indigo

Oversized Cashmere T-Shirt in Powder

Boyfriend Cashmere Turtleneck in Rouge

Boyfriend Cashmere Turtleneck in Chalk

Normandy Cotton Blouse in Olive

Dominic Pinstripe Detached Lapel Liam Blazer in Navy

Crispy Nylon Maxi Skirt in Navy

Emerson Pant in Midnight

Anna Tee in Black

Otis Jean in Simon Wash

Anina Trouser Jean in Seashell

Regular Frame Croc-Effect Leather Belt in Black

Short Sleeve Silk Shirt in Black

Russel Denim Short in Summer Wash

Normandy Cotton Blouse in Black

Boyfriend Cashmere Crewneck Sweater in Navy

Hibiscus Scuba Pant in Black

Hollyhock Suede Belt in Caramel

Hollyhock Belt

Relaxed Sleeveless Shirt in Black

Yorke Shirt in Black

Brady Cotton Tee in Army Green

Cool About It Top in Chocolate

Danielle Jean in Bryce Stretch

Empire Pintuck Bodice Dress in Black

Active Knit Raglan Top in Navy

Eileen Silk Top in Cream Polka Dot

Pearl Belt in Black

Balsam Cotton Top in Salt

Perfect Unisex Tee in Heather Grey

Circular Ribbed Crewneck Pullover in Black

Stretch Denim Baby Tee in Black

Tanaka Trouser in Black

Balmoral Parka in Pearl

Balmoral Parka in Black

Carey Suede Sport Sandal in Desert

Manahou Merino Top in Black

Short Tuck Jean in Vintage Black Denim

Tropical Wool Regular Scottie Jogger in Navy

Montie Cardigan in Pompeian Red

Regular Frame Tonal Belt in Dark Brown

Long Coat in Black

Classic Cashmere Cardigan in Chalk

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