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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Summer Denim Shirred Neck Circular Top in Indigo

Adonis Embroidery Sweatshirt in White

Winslow Cropped Boyfriend in Pacifica

June Top in Noir Greta Gingham

Boyfriend Cashmere Turtleneck in Rouge

Crispy Nylon Wilt Pull On Jogger in Navy

Dominic Pinstripe Detached Lapel Liam Blazer in Navy

Crispy Nylon Short Winslow Pant in Navy

Crispy Nylon Maxi Skirt in Navy

Emerson Pant in Midnight

Classic Fitted Silk Shirt in Blush

Relaxed Cotton Short in White

Bobbas Mini Skirt in Black

Otis Jean in Simon Wash

Anina Trouser Jean in Seashell

Short Sleeve Tilmens Jacket in Black

Cotton Voile NL Shirt in Black

Sleeveless T-Shirt in Black

Short Sleeve Silk Shirt in Black

Normandy Cotton Blouse in Black

Boyfriend Cashmere Crewneck Sweater in Navy

Hibiscus Scuba Pant in Black

May Cami in Black

Emerson Jean in Classic Wash

Hollyhock Suede Belt in Caramel

Hollyhock Belt

Hollyhock Snake Belt in Beige & Silver

The Classic Poplin Shirt in White

Relaxed Sleeveless Shirt in Black

Yorke Shirt in Black

Gathered Waist Midi Dress in Black

V Neck Cashmere Cardigan in Greige

Trompe L'oeil Printed T-Shirt in White

Balsam Cotton Top in Black

Long Sleeve Silk Shirt in Kyoto

Elowette Skirt in Cafe Brun

Henri Cotton Top in Noir Rosier Floral

Hardy Cotton Top in Black

Petra Cardigan in Bleu Menthe

Skinlike Mercerized Wool V Neck Shrunken Cardigan in Red

Stretch Denim Baby Tee in Black

Waldorf Tee in Raisin

Andrea Jacket in Navy Multi

Phare Silk Dress in Vintage Floral

Camilla Skirt in Polka Dot

Balmoral Parka in Pearl

Balmoral Parka in Black

Carey Suede Sport Sandal in Desert

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