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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Wave Trousers in Multi

Wave Swimsuit in Multi

Boyfriend Cashmere Crewneck Sweater in Greige

Car Tee in Black

Hibiscus Scuba Pant in Black

Birthday Shearling Coat in Black

Cashmere Silk Blend Sleeveless Sweater in Green Tea

Wren Crepe Knit Fitted Blazer in Black

Silk Habutai Circular Seamed Skirt in Light Stone

Spring Denim Tuck Jean in Classic Blue - Regular

Mitchell Jean in Summer Wash

Fluid Suiting Double Breasted Blazer in Steel Grey

Cashmere Crewneck in Husky

Round Neck Cashmere Top in Feather White

Shon Pant in Eggshell

Wally Boot in Dune

Yorke Shirt in White

Diane Blazer in Black

Boyfriend Cashmere Crewneck Sweater in Black

Boyfriend Cashmere Crewneck Sweater in Navy

Renzo Pant in Navy with Silver Buttons

Alec Bag in Black

Popover Tie Blouse in Black

Oversized Cashmere T-Shirt in Greige

Logo Leather Belt in Black

Normandy Cotton Blouse in Ivory

Jumbo Frame Belt in Black

Classic O-Neck Cashmere Sweater in Black

Miles Cotton Blouse in Black

Brady Cotton Tee in Washed Black

Brady Cotton Tee in White

Classic Cashmere Cardigan in Navy

Emerson Jean in Classic Wash

Henri Top in Black

One Shoulder Top in Black

Jumbo Frame Belt in Burgundy

BV1285S 001 in Black

'I need a holiday' Sunglasses in Black Crystals

'I need a holiday' Sunglasses in Brown

SL214 KATE 001 in Black

Miya Skirt in Noir

Biru Pants in Off White

SL633CALISTA 001 in Black

Talus Tailored Coat in Taupe

Asymmetric Ruffle Silk Blouse in Black

Bulla Rina Ballerina in Nappa Black

V Neck Cashmere Cardigan in Greige

Leah Blouse in Olive

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