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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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By purchasing, you are agreeing to our Terms & Conditions.
To read through, please click here.

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Mortimer Wide Leg Pant in Black

Ella Silk Skirt in Noir

Lace Insert Top in Black

Sawyer Boat Neck Sweater in Blush

Marion Silk Blouse in Noir

Gondola Mini Tote in Black

Josefine Cashmere Sweater in Navy

The Rebecca Earrings in Gold

Kilne Short Sleeve Shirt in Black

Liv Top in Olive

Crystal Buckle Leather Sandal in Black

Angelica Stretch Velvet Dress In Sylph

Alona Blouse in Chain Spots Black

SL462 SULPICE 001 in Black

Mini Magnifico Silk Dress In Mirage Placée Pink

Wular Denim Jean in Ivory

Thais Cashmere Sweater in Grey

Feather Weight Ribbed Turtleneck Sweater in Black

Inara Cashmere Cardigan in Anthracite

Linda Leather Shoulder Bag in Taupe

Relaxed Sleeveless Shirt in White

Brine Cashmere Blend Tank in Off White

The Jumbo W11 Tote in Dark Brown Embossed Leather

Baby Cotton Tee in Chalk

LM Poplin SS Shirt in Black

LM Poplin Pant in Black

Moss Jacket in Light Beige

Nereus Cap Sleeve Cashmere Top in Anthracite

Mini Shirt Dress in Black

Muse Digital Gift Card

Staple Blazer in Platinum

Gary Short Coat in Ivory

Dalupiri Silk Skirt in Black

Homere Sweater in Ivory

Boyfriend Shirt in Black

Relaxed Shirt in Stone

Side Tie Halter Top in Navy

Relaxed Short in Black

Russel Denim Short in Summer Wash

Dalupiri Silk Skirt in Ivory

Mini Shirt Dress in White

Short Sleeve Silk Shirt in Black

Rona Denim Long Skirt in Washed Grey

Slim Pleat Skirt in Navy

Russel Denim Short in Cream

Telanto T-Shirt in Black

Classic Fitted Silk Shirt in Blush

Veda Wool Jacket in Midnight

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