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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Franca Lace Short Sleeve Top in Black

Pinnacle Top in Black Silk

Franca Lace Midi Skirt in Black

Shearling Workwear Jacket in Brown and Cream

Melba Print Long Sleeve Top in Blue Multi

Theo Oil Cloth Jacket in Military

Hardy Cotton Top in Salt

Eugene Jacket in Houndstooth

Hardy Cotton Top in Deep Crimson

Ingrid Dress in Rosewater

Poppy Satin Gown in Plum

Arther Varsity Knit Rugby Shirt in Navy

Hardy Cotton Top in Black

Henri Top in Noir Rosier Floral

Hardy Cotton Top in Lagoon

Draped Cap Sleeve Dress in Cayenne

Nadia Satin Gown in Jewel

Therese Cardigan in Noir Allaire Stripe

Relaxed Suiting Asymmetrical Wrap Blazer in Moss Grey

Classic Pony Hair Leather Belt In Zebra

Relaxed Suiting Asymmetrical Wrap Blazer in Navy

Relaxed Suiting Triple Pleat Pant in Navy

Relaxed Suiting Funnel Neck Dolman Sleeve Top in Navy

Spencer Cotton Wrap Dress in Ink

Xtra Eight Chunky Earrings in Silver and Gold

Ivy Cotton Shirt Dress in Copper

Raffia Pouch in Denim

Carmen Dress in Cherry

Robe Long Dress in Khaki

Raffia Tote Bag in Denim

Robe Long Dress in Ruby Red

Sonja Silk Maxi Dress in Flint

Robe Long Dress in Bandana Paisley Scarf

Jupe Long Skirt in Bandana Paisley Cream

Paco Leather Bag in Khaki Gold

Spencer Lantern Dress in Black

Raffia Tote Bag in Gold

Iris Cotton Blouse in White

SLM127F001 in Black

Meredith Cotton Dress in Raspberry

Theo Cashmere Jumper in Sable

Matilda Dress in Black

The Liv Bracelet in Gold

Trekky Sandal in Pearls

The Eloise Earrings in Silver

Trekky Platform Sandal in Black Pearl

The Thea Hair Tie in Gold

The Norma Tote in Maple Brown Suede

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