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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Kalinda Pant in Black

The Ella Earrings in Silver

The Rita Earrings in Silver

The Monica Necklace in Gold

Johanne Halter Top in Black

Sofia Skirt in Black

Alexia Skirt in Sand

The Ruby Earrings in Silver

Sparrow Blouse in Dove

The Ella Earrings in Gold

The Monica Bracelet in Silver

Huguette Top in Adriatic

Huguette Top in Salt

Emmaretta Dress in Creme Pomegranate Bloom

Elowette Skirt in Primrose Bouquet

The Rita Earrings in Gold

Frederica Top in Blush

The Monica Necklace in Silver

The Ruby Earrings in Gold

Lucca Belt in Natural Python

Tahlia Dress in Primrose Bouquet

Karlie Top in Black

Relaxed Short in Steel

Taja Dress in Black Multi

Danielle Jean in Lykens

Sus Miradas Dress in Green Dandelion

Merith Dress in Black and Red

Intuiciones Tunic Dress in Ivory Lime Dandelion

Lotus Mini Tote in Zebra Print Haircalf and Black Suede

Mineral Stone Ruched Tank Dress in Pampus

Karo Jean in Lykens

Palmas Tunic Dress in Mocha Dandelion

Olivia Hobo Medium in Natural Python

Clover Pant in Dark Navy

Goya Top in Cream Multi

Cavazos Shirt in Benson

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