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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Sheer Wool Gauze Check Oversized Shirt in Black Check Multi

Harper Drill Pant in Khaki

The Crinkle Slip Cami in Bright Blue

Florentine Cashmere Coat in Khaki

Elian Utility Pant in Black

The Violet Earrings in Gold

The Violet Earrings in Silver

The Romy Passport Cover in Taupe

The Chloe Ring in Silver

The Nancy Pouch in Dove Blue

The Nancy Pouch in Black Grosgrain

The Chloe Ring in Gold

The Charlotte Raffia Bag Small in Chestnut Brown

The Romy Passport Cover in Dove Blue

The Lee Sunglasses in Dark Tortoise

The Charlotte Raffia Bag Large in Navy

The Dolly Necklace in Gold

The Evelyn Earrings in Silver

The Dolly Necklace in Silver

The Margot Pouch in Taupe

The Robyn Sunglasses in Black

Emiko Blouse in Dove White Multi

Stapleton Pant in Stone Army

Marisabel Midi Dress in Black

Radford Tunic Top in Navy

Braddock Pant in Navy

Ilene Top in Raisin Dove

Rye Dress in Ecru Multi

Tennison Short in Raisin Dove

Gemma Midi Dress in Orchid Haze

Heatheralyn Skirt in Navy Multi

McAllin Dickey Jacket in Stone Army

Vernon Lace Maxi Dress in Blue Steel

Isabella Cami Top in Black

Nikki Halterneck Silk Top in Obsidian Ivory Polka Dot

Scarf in Vintage Leopard Print

Reservations Skirt in Black Coffee

You Remind Me of A Sunday Shirt in Black Coffee

Brady Tee in Espresso

Zebra Scarf in Zebra Print

Tribeca Pant in Carbon

Printed Brady Tee in White Red Print

SL902HOWL 006 in BROWN

SL457 007 in Black

SL868 001 in Black

SL826PAGE001 in Black

Elemental Parachute Pants in White

Daria Trousers in Pink

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