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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Silk Scarf in Serpent Print

Shirred Plunge Button Dress in Vine

Twill Trouser in Bamboo

Twill Short Sleeve Shirt in Bamboo

Davies 99 Sunglasses in Beluga

Reyer Bomber Jacket in Graphite Stripe

Frida Pierced Suede Flip Flop in Russet

Silk Shirt in Serpent Print

Frida Pierced Flip Flop in Black

Davies 99 Sunglasses in Rivolta

Iris Floating Lace Suspend Mini Dress in Dark Viola

Alexandra Ruffled Cotton Midi Skirt in Porcelain

SL822002 in Havana

Triple Pleat Jean in Indigo

CH0323SK004 in Red

4 Ply Silk Long Sleeve Cocoon Dress in Dark Navy

Kairi Flutter Sleeve Midi Dress in Graphite

Garment Dyed Stretch Twill Regular Tuck Pant in Dark Tan

Garment Dyed Stretch Twill Short Tuck Pant in Dark Tan

Tech Gingham Track Jacket in Black and White Gingham

4 Ply Silk Long Sleeve Cocoon Dress in Green

BV1305S002 in Gold

SLM153F002 in Havana

The Stretch Lou Jean in Danube Denim

SL825001 in Black

Azrou Long Sleeve Blouse in Porcelain

The Agatha Jean in Danube Denim

Striped Shirting Easy Tuxedo Shirt in Blue Multi

Vesela Cami Midi Dress in water Blossoms

BV1408S001 in Black

Classic Denim Moto Bomber in Classic Blue

Zippered Denim Regular Jogger in Classic Blue

SLM154K003 in Havana

Tech Gingham Slip Skirt in Black and White Gingham

Tech Suiting Anorak Blazer With Zip Off Vest in Black

Zippered Denim Short Jogger in Classic Blue

Charles Menswear Trench Anorak in Navy Multi

BV1400S002 in Havana

Tech Suiting Anorak Bomber in Dark Hazelnut

Scribble Dot Print Pull On Pleated Skirt in White and Black Multi

Classic Denim Sculpted Silke Skirt in Classic Blue

Henri Top in Creme Pomegranate Bloom

The Carla Earrings in Silver

Callaway Smocked Wide-Leg Pant in Black Multi

The Monica Bracelet in Gold

Frederica Top in Salt

Huguette Top in Blush

The Carla Earrings in Gold

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