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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Silk Voile Easy Tuxedo Shirt in Mulberry

01 Turtleneck in Black

01 Turtleneck Singlet in Black

Cotton Cashmere Zip-up Sweater in Ash

Cotton Cashmere Wide Leg Pant in Ash

Donna Coat in Red

Dane Jean in Shelburne

Hebo Top in White

Drapey Suiting Liam Blazer in Deep Violet

Gabriella Dress in Black

Chunky Cashmere Short Sleeve in Rouge

Bias Silk Midi Tee Dress in Black

Zaoua Shirt in Polka Dots

Tribeca Pant in Jet Black

Dewi Longsleeve in Black

Parker Long Short in Skywave

Freddie Short in True Blue

Cotton Voile NL Shirt in White

Classic Cashmere Crewneck in Wood

Regular Frame Croc-Effect Leather Belt in Espresso

Normandy Cotton Blouse in Ivory

Tropical Wool Max Blazer in Navy

Renzo Pant in Navy with Silver Buttons

Florentine Cocoon Coat in Navy

Tiered Sundress in Vine

Judith Hat in Natural

Boy Shirt in Peony Placée

Foulard Silk Shirt in Lemuria Placée

Florence Jean in Classic Wash

Rowan Belted Short in Noir Flora

Severine Flutter Sleeve Top in Noir Flora

Pascal Dress in Black

Marry A Mermaid Dress in Mermaid Treasure

Beru Top in Ivory SIlk

Phoebe Silk Top in Truffle

Emmylou Tee in Bark

Sebastian Slingback in White Snake

Contina Day Dress in Multi

Contina Scarf Top in Multi

Soleil D'Amour Silk Sarong Skirt in Rust

Empire Pintuck Bodice Dress in Maroc

Make An Exit Top in Burgundy Bounty Placée

Palazzo Pants in Dusty Pink Nucleus Placée

Sporty Swing Dress in Orange Nucleus

Liquid Top in Black

Remmy Skirt in Black

Monday Vest in Black

Trompe Loeil Dress in Green

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