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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Petite Square Maillot in Cassis

Adler Wool Bermuda Shorts in Black

Davie Dress in Slate

Audrey Dress in Black and Nude

Mermaid Tee in Black Sequin

Arisa Chiffon-Sleeve T-Shirt in Black

Hardy Cotton Top in Delphinium Floral

Coraline Dress in Cafe Brun

Carmen Dress in Cherry

Sonja Silk Maxi Dress in Flint

Relaxed Suiting Triple Pleat Pant in Navy

Italian Sporty Nylon Ribbon Skirt in Black

Classic Pony Hair Leather Belt In Zebra

Therese Cardigan in Noir Allaire Stripe

Danae Rib Cardigan in Glass Slipper

Hickory Silk Blouse in Dove Multi

Gaia Slim Shirt in Claret

Dulce Sweatpant in Black

Tanaka Trouser in Black

Amari Jersey Long Sleeve Dress in Solaris

Loli Short Sleeve Blouse in Noir

Parachute Pant in Seaweed

Chemise Swing Dress in Jive Macro

Jolie Flutter Sleeve Top in Midnight

Effie Flutter Sleeve Top in Chambray

Short Tuck Jean in Vintage Black Denim

Gabe Oversized Shirt in Black

The Slip Dress in Navy

Nylon Pleating Sunray Pullon Skirt in Brown

Nylon Asymmetrical Balloon Skirt in Navy

Tropical Wool Regular Scottie Jogger in Navy

Carolyn Workwear Rugby Shirt in Multi

Celia Embroidery Halter Top in Cream

Montmartre Shearling Cropped Jacket in Leopard

Mitchell Jean in Distressed Black

Wally Mule in Tan

Spring Denim Short Sid Jean in White

Jo Flip Flop in Black Almond

Emmylou Tee Shirt in Ice Blue

Danielle Jean in Prescott

Montie Cardigan in Pompeian Red

Regular Frame Tonal Belt in Dark Brown

Aster Long Sleeve Blouse in Alabaster

The Boyfriend Tencel Shirt in White

Long Coat in Dark Sand

Classic Cashmere Cardigan in Chalk

Donna Coat in Red

Carmela Drop Earrings in Gold / White CZ

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