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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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musevip

Brushed Shirt in Ice Blue

Summer Slip Cami in Chocolate Brown

Abigail Jean in Boone

Dorian B Finite Belt in Black with Gold Buckle

Elene Top in Bleu Taorina Paisley

90's Pinch Waist High Rise Straight Jean in Essence

Low Slung Baggy Jean in Essence

Chloé Kick Sneaker in Black

LM Poplin V Neck Dress in Black

Plunge Halter Dress in Black

Don't Overthink It Shirt in Black Coffee and Ivory Stripe

Lucine Top in Equestrian Brown with Cream Lace

Luna Satin and Lace Top in Ash Blue

The Wide Leg Pant 30 in Blue Nights

Dane Jean in Carlyle

You Remind Me of A Sunday Shirt in Black Coffee

The Crinkle Slip Dress in Bright Blue

Garment Dyed Silky Cotton Winslow Pull On Pant in Brown (Short)

Brushed Shirt in Navy

Low Slung Baggy Jean in Selection

Date Flat in Black Creased Leather

Callum Jean in Shelbourne

Elowette Skirt in Deep Aquamarine

Reactive Garment Dyed Stretch Twill Sid Pant (Regular) in Pewter

Quincy Trackpant in Black

A-Line Cotton Trench Coat in Sand

Faaa V T-Shirt in White

Cabello Trousers in Black

Travis Shirt in Cream

Classic Denim Moto Bomber in Classic Blue

Katya Swimsuit in Black

Travis Shirt in Indigo Rinse

Gabe Oversized Shirt in Black

Tropical Wool Short Scottie Jogger in Navy

Danielle Jean in Prescott

Hebo Top in White

Enya Pant in Black

Baretta Relaxed Straight In Babylonia

Macy Cardigan in Cream

Basiluzzo Short Sleeve Tee in Grey Melange

Faaa T-Shirt in Black

Yorke Shirt in Black

The Wide Leg Pant 30 in Navy

Kasey Wide Leg Jean in Washed Onyx

Haleigh Dress in Buttercup Bouquet

Light Weight Sweatshirting Sleeveless Easy Top in Black

Gaia Silk Shirt in Obsidian / Ivory Polka Dot

Viviana Dress in Earth

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