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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Reversible Nylon Ultralight A-shape Jacket in Black/Grey

Audrey Silk Cami in Paisley Scarf

Cobe Leather Trousers in Brown

Artemis Slip Skirt in Black Multi

Dobby Cotton Short Barry Jean in Off White

Baretta Relaxed Straight In Babylonia

Micro Tropicalia Tote Bag in Brown

Bill Cashmere Draped Sweater in Black

Ultralight Nylon and Techno Taffeta Jacket in Black

Crimped Bahia Shirt In Hibiscus

Azae Draped Blouse in Black

Dobby Cotton Regular Barry Jean in Off White

Release Wool Blazer in Eucalypt

Silk Shirt With Aurora Print in Green

Mae Short Sleeve Tee Shirt in Black

Adelle Fil Coupe Pencil Skirt in Black

Orbit Tee In Black

Dunne Coat in Ivory

Birdseye Vest in Navy Multi

Crispy Cutout Sweater in Green

Aura Silk Strapless Dress In Tangelo

Evelyn Merino Top in Black

Hoorne Tank in Black

Aura Silk Slim Shirt In Tangelo

Azae Draped Blouse in Ivory

Emmylou Tee Shirt in Ice Blue

V Neck Sweater in Burgundy Jacquard

Italian Sporty Nylon Jalouise Dress in Black

Jameson Jacket in Black

BV1035S001 in Black

Winslow Jean in Harkins

Regular Earl Jean in Indigo Denim

Bonnie Jean in White

Barn Suede Jacket in Tobacco

Jerrel Cashmere Tank in Orchid Dusk

Short Earl Jean in Indigo Denim

Drey Leather Jacket in Black

Ari Dress in Sangria

Taylor Dress in Chalk Blue

Jo Flip Flop in Black Almond

Valentina Wedge in Black

Harlow Riding Boot in Black

Eyelet Heart Singlet in Black

Phare Silk Dress in Earth

Crochet Dress in Cream

Brooke Dress in Dahlia Daydream Black

Shon Pant in Khaki

Shon Pant in Camo

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