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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Niro Wool Elastic Waistband Pants in Black

Arold Velvet Silk Crochet Sweater in Black

Safi Wool Long Sweater in Black

Glenn Pony-effect Leather Loafers in Black

Oversized Cargo Jacket in Coffee

Contast Collar Cotton Shirt in Blue Black

Trekky Sandal in Khaki & Pearl

Trekky Platform Sandal in Pearls

Double Breasted Wool Coat in Blue Black

Straight Leg Belted Jeans in Blue Denim

Haboutai Silk Shirt in Wisteria

The Boyfriend Poplin Shirt in White

Beatrice Dress in Waterlily Garden

Nicole Dress in Auscot Rose Sage Green

Winnie Midi Dress in Winter Pink

Bowery Dress in Waterlily Garden

Lenette Dress in Black

Bowery Dress in Black

Kaftan Long Dress in Auscot Rose

Mier Pinstripe Blazer with Combo Sleeves in Navy

Cardigan Stitch Spilt Front Crewneck Easy Pullover in Heather Grey

Stretch Denim Baby Tee in Classic Wash

Mier Pinstripe Convertible Slip Dress in Navy

Dietz Wax-Coated Field Coat in Army

Arlo Canvas Chore Jacket in Dark Umber

Short Sleeve Orwell Polo in Cream

Lucinda Dress in White Lace

Lucinda Top in Bone

Wool Crepe Marte Fluid Skirt in Dark Grey

Active Knit Raglan Top in Navy

Active Knit Raglan Top in White

Terran Georgette Chiffon Mini Dress In Earth

The Dia Bucket Bag in Dark Burgundy

Pamela Jumper in Khaki

Mini Side Panther Skirt in Dusk

Bea Cardigan in Pink

Toulouse Cotton Frill Shirt in Black

Long Sleeve Swing Dress in Blue Riptide

Roy Silk Dress in Riptide Blue

Roy Dress in Blue Bounty Placée

Palazzo Pants in Dusty Pink Nucleus Placée

Ceras Knee-High Leather Boots in Black

Gemi Leather Gloves in Black

Sallie Recycled Cotton Jacket in Dark Mahogany

Fluid Midi Skirt in Black

Fluid Scoop Tank in Black

Broderie Tie Blouse in White

Relaxed Sleeveless Shirt in Steel

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