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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Jacquie Wool Jacket in Black

Drapey Suiting Oversized Double Breasted Vest in Deep Violet

Marbeau Wide-Leg Pant in Bluebell

Sola Silk Tank Top in Light Chicory

Montie Cardigan in Black

Siola Atheletic Shorts in Black

Silk Voile Charlie Mens Slim Shirt in Mulberry

Battista Dickey Blazer in Bluebell

Piscata Wide-leg Trousers in Black

Wilmer Cardigan in Navy

Silk Voile Easy Tuxedo Shirt in Stone

Rajasthan Tunic Dress in Ivory & Black Lotus

High Waist Cinch Jean in Washed White

Amelia Paisley Silk Shirt in Navy

Classic Cashmere Cardigan in Chalk

Alec Floral Blouse in Navy

Vintage Cotton Wide Leg Cargo Pant in Blue

Salacia One Piece in Black

Bib Detail Blouse in Black

Maryam Linen Shirt in Dove Red

Brock Ruched Floral Silk Dress in Navy

Light Weight Sweatshirting Regular Winslow Pant in Heather Grey

Boden Flat with Silver Studs in Natural Python

Oversized Cashmere T-Shirt in Pink

Sculptural Rose Mini Dress in Red

Tab Detail Jumpsuit in Ivory

Runo Linen Short in Blue Melange

Cropped Slouchy Cargo Jean in Grey

Dorothea Scarf in Black

Eco Poplin Pull On Bubble Skirt in Eggplant

Joan Jean in Summer Wash

Summer Denim Regular Winslow Pant in Classic Wash

Silver-Plated Blooming Rose Brooch

Drapey Suiting Marit Pull On Pant in Deep Violet

Cilia Wool Vest in Black

Henri Top in Bleu Rosier Floral

Double Faced Bomber Jacket in Dark Chocolate and Coco

Maxwell Coat In Wheat

Marlos Leather Belt in Snake

Dane Jean in White

Short Sleeve Top In Floral Jacquard

Sowen Jean in Carlyle Black

Cailys Leather Trousers in Snake

Paco Medium Leather Tote Bag in Black

Winona Dress in Black

Teva Leather Sandals in Snake

Maxi Dress in Floral Jacquard

Ayman Leather Jacket in Black

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