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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Straight Leg Belted Jeans in Blue Denim

Haboutai Silk Shirt in Wisteria

The Boyfriend Poplin Shirt in White

Beatrice Dress in Waterlily Garden

Nicole Dress in Auscot Rose Sage Green

Will Short Dress in Black

Winnie Midi Dress in Winter Pink

Bowery Dress in Waterlily Garden

Lenette Dress in Black

Bowery Dress in Black

Kaftan Long Dress in Auscot Rose

Balsam Cotton Top in Black

Mier Pinstripe Blazer with Combo Sleeves in Navy

Stretch Denim Knit Regular Winslow Pant in Classic Wash

Cardigan Stitch Spilt Front Crewneck Easy Pullover in Heather Grey

Stretch Denim Baby Tee in Classic Wash

Stretch Denim Knit Short Winslow Pant in Classic Wash

Mier Pinstripe Convertible Slip Dress in Navy

Stretch Denim Easy Shirt in Classic Wash

Trompe L'oeil Printed T-Shirt in White

Maxime Silk Blouse in Blue Floral

Arlo Canvas Chore Jacket in Dark Umber

Dean Trouser in Cream

Short Sleeve Orwell Polo in Cream

Laro Top in Vanilla

Eileen Silk Top in Cream Polka Dot

Pearl Belt in Black

Lucinda Dress in White Lace

Chaimberlain Top in Shroom

Shon Jean in Black Stone Wash

Lucinda Top in Bone

Wool Crepe Marte Fluid Skirt in Dark Grey

Trompe Loeil Dress in Green

Active Knit Raglan Top in Navy

Active Knit Raglan Top in White

Eden Lace Midi Dress in Earth

Terran Georgette Chiffon Mini Dress In Sand

Terran Georgette Chiffon Mini Dress In Earth

The Dia Bucket Bag in Dark Burgundy

Pin-Tuck Silk Detail Blouse in Dark Olive

Toulouse Cotton Frill Shirt in White

Bea Cardigan in Brick

Pamela Jumper in Khaki

Mini Side Panther Skirt in Dusk

Bea Cardigan in Pink

Toulouse Cotton Frill Shirt in Black

Monday Vest in Black

Remmy Skirt in Black

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