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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Drawstring Trouser in Polka Dot Chocolate

Soft Track Sneakers in Nylon Calfsuede Red

Drawstring Trouser in Marrakesh

Man Thames Mini Relief Necklace in Silver

Short Sleeve Silk Shirt in Polka Dot Chocolate

Long Sleeve Silk Shirt in Marrakesh

Relaxed Tee Midi Dress in Lapis

Bayamo Silk Satin Dress in Purple

Noor Lace Maxi Dress In Brown

Myra Double Satin Maxi Dress In Brown

Elara Maxi Dress In Midnight

VB 1001/S HM2 70 in Gold Honey Havana

Tari One-Shoulder Blouse in Light Pistachio Multi

Edith Midi Dress in Bright Indigo

Dylan Straight-Leg Jean in Orbit Glare

Grigore Wide-Leg Pant in Light Pistachio Multi

Rosanna Wide-Leg Pant in Navy

Aria Midi Dress in Eclipse

VB 7000/S PJP 08 in Blue

Split Tank Top in Magnesium

Harley Arc-Leg Jean in Big Splash

Split Tank Top in Black

Posy Midi Dress in Eclipse

VB 1003/S 807 9O in black

Mila Top In Black

VB 1000/S 2M2 9O in Black Gold

Tonelli Pant in Navy

Kerilyn Dress in Navy

IM 0255/S 807 IR 55 in Black/Grey

Clea Pant in Vintage Leopard Print

Clover Skirt in Black Multi

Miller Dickey Jacket in Navy

Hickory Blouse in Black Multi

Soleil Blouse in Dove Multi

Lorimer Jean in Rosebowl Wash

Kasey Wide Leg Jean in Washed Onyx

Lois Vest in Black Multi

Ainslie Jacket in Navy Multi

Julien Shirt in Vintage Leopard Print

IM 0251/S ZI9 9O 53 Teal/Grey Gradient

Briana Jean in Rosebowl Wash

IM 0158/S-53-807 IR in Black

IM 0213/S-55-807 BLACK 9O DARK GREY SF

IM 0265/S 807 IR 58 in Black/Grey

Jude Pant in Black Multi

Ava Skirt in Black Drape Suiting

Gibson Long Sleeve T-Shirt in Ivory

Victoria Tote In Dark Tan

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