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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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SLM148F003 in Havana

Xtra Eight Chunky Earrings in Silver and Gold

Ivy Cotton Shirt Dress in Copper

Raffia Pouch in Denim

Carmen Dress in Cherry

Robe Long Dress in Khaki

SL775001 in Black

1969 Reversible Flip Bag in Black Gold

Raffia Tote Bag in Denim

SL276MICA002 in Havana

Robe Long Dress in Ruby Red

Haut Tank Top in Bandana Paisley Cream

BV1126S002 in Gold

Sonja Silk Maxi Dress in Flint

Robe Long Dress in Bandana Paisley Scarf

Jupe Long Skirt in Bandana Paisley Cream

SL775002 in Havana

Paco Leather Bag in Khaki Gold

Spencer Lantern Dress in Black

Raffia Tote Bag in Gold

Iris Cotton Blouse in White

CH0285S001 in Grey

SLM148F001 in Black

SLM127F001 in Black

Meredith Cotton Dress in Raspberry

Theo Cashmere Jumper in Sable

Ava Tulle Skirt in Black

Matilda Dress in Black

Trekky Sandal in Black Bandana

The Liv Bracelet in Gold

The Eloise Earrings in Silver

Trekky Platform Sandal in Black Pearl

Tommas Shirt in Plum

Romeo T-Shirt in White

Irving Trouser in Black Suiting

Dean Trouser in Sable

The Liv Bracelet in Silver

Adam Trouser in Black

The Eloise Earrings in Gold

Trekky Sandal in Leopard Print & Black Bandana

Jo Flip Flop in Tortoise

Roule Trimmed Silk Draped Top in Tortoiseshell

Hadley Cotton Tank in White

Harry Top in Black

Chunky Cashmere Short Sleeve in Midnight Plum

Illuminate Sequin Polo in Amber

Classic Cashmere Cardigan in Midnight Plum

Hadley Cotton Tank in Black

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