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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Staple Blazer in Black

Celestine de Diamant Ring

Florentine Cashmere Car Coat in Grey Marle

Grand Ensemble Ocean Ring

Shoulder To Cry On Top in Zebra

Florentine Cashmere Car Coat in Black

Tropical Wool Reese Sculpted Trousers in Black

Classic Drawstring Trouser in Black

Boucle Earring - Single

Headband in Houndstooth

Gia Twisted Buckle Belt in Lichen

Stroll Pant in Black

Nuage de Tennis Blanc Necklace

Tignes Ski Suit II in Houndstooth

Shell Silk Georgette Top in Black

Wrap Tuck Regatta Blouse in Stripe

Ensemble de Ciel Ring

Beanie in Houndstooth

Classic Cashmere Crewneck in Wood

Cotton Cable Logo Sweater in Blue Sodalite

Runo Linen Short in Off White

Ensemble Coeur Ring

Turtle Neck Sweater in Houndstooth

Pop Fields Motif Shirt in Black and White

Bracelet de Tennis Diamant Bracelet

Harley Coat in Leopard & Chocolate Brown

Davos Mitts in Houndstooth

Ensemble E Ring

Star Bum Bag in Houndstooth

Bronte Top in Black

Gaia Diamant Ring

Donna Coat in Red

Maya Parka in Houndstooth

Aaron Jean in Simon Wash

Featherlight O-Neck in Black

Ensemble B Ring

Aurora High-Waist Flare Ski Pants in Houndstooth

Coeur Ensemble Ring

Long Sleeve Silk Shirt in Agave

Small Tropicalia Tote Bag in Beige

Double Breasted Blazer in Charcoal

Grande Courbe Bangle

Denim Low Rise Jean in Indigo

Alessandra Maxi Dress in Cocoa

Classic Cashmere Crewneck in Grey

The Bianca Wide Leg Jean in Tigris

Classic Cotton Shirt in Blue

Cashmere Cropped Crewneck in Ruby

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