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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Tanner Trench Coat in Khaki

Belira Bikini Bottom in Dark Chilli

Montaine Silk Blouse in Black

Vinola Jean in White

Monti Denim Shirt in Chambray

Marlene Jean in Cream

Tanner Trench Coat in Black

Gaia Slim Shirt in Vintage Leopard

Noya Tee in Midnight

Mitchell Jean in Distressed Black

Noya Tee in Pale Khaki

Drawstring Trouser in Black

Tropical Wool Short Scottie Jogger in Oatmeal Melange

Ultralight Nylon and Techno Taffeta Jacket in Dove Grey

Ultralight Nylon Reversible Cape in Black/Grey

Nylon Pleating Sunray Pullon Skirt in Brown

Tropical Wool Regular Scottie Jogger in Navy

Trullem Wool Coat in Black

Coralee Puff Sleeve Tee in Navy

Short Tuck Jean in Vintage Black Denim

Tropical Wool Short Scottie Jogger in Navy

Tubereuse Noir in Classic Glass

Tobacco Night Handblown Glass Candle in Dark Brown

Alisandra Trench Jacket in Black

Gabe Oversized Shirt in Black

Amelia Ultralight Puffer Jacket in Black

Compact Ultra Stretch Knit Pencil Skirt in Black

Amelia Ultralight Puffer Jacket in Military Green

Aminta Ultralight Puffer Jacket in Blue Navy

The Norma Tote in Black

Aminta Ultralight Puffer Jacket in Black

Short Jacket With Drawstring Waist in Military Green

Vintage Black Denim Tuck Jean - Regular

S-Buckle Suspension Skirt in Black

Grace Knit Midi Skirt in Noir

Murphy Jumpsuit in Dark Carob

Traverse Bias Trouser in Black

Josie Cape Sleeve Knit Top in Noir

Ilse Wellie Boot in Black

Talus Twill Coat in Speckled Black

Tailored Zip Front Mini Dress in Black

Izel Cape Gown in Olive

Tailored Pea Coat in Black

Pleated Skirt in Black

Constance Dress in Polka Dots

Mila Pants in Polka Dots

Open Tie Neck Silk Blouse in Black

Constance Shirt in Polka Dots

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