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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Collier de Tennis Necklace

Beau Long Scarf in Black

Ensemble Ocean Ring

Bio Twill Triple Pleat Pant in Plum

Lyssa Collarless Jacket in Deep Ochre

Samos Skirt in Black

Gaia Ensemble Ring

Clarence Dress in Ivory and Creta Pink

Ezra Short Sleeve Tee in Grey

Ocean Ensemble Diamant Ring

Fussbett Sandals in Black

Adonis Embroidery Tee in Black

Liz Leather Slippers in Tomato

Collier de Tennis Classique Blanc

Silk Shirt in Willow Black

Cove Wool Pants in Rafia Beige

Ensemble Croissant Ring

Basiluzzo Short Sleeve Tee in Grey Melange

Dane Jean in Shelburne

Ensemble G Ring

Herschel Cotton Shirt in Chalk

V-Neck Scarf Blouse in Ink

Embroidered Patch Sweatshirt In Heather Grey

Evan Lace Stitch Dress in Black

Ensemble D Ring

Opaque Front Zip Legging in Black

Ezra Short Sleeve Tee in Black

You Make My Heart Sing Skirt in Zebra

Light Longline Blazer in Black

Basiluzzo Short Sleeve Tee in Black

Boucle Ensemble Earrings

Patch Pocket Blazer in Black

Bracelet de Tennis Classique Bracelet

Lexy Coat in Chocolate Brown

Crop Merino Cardigan in Grey

Wular Straight Denim Jeans in Light Blue

Gaia Ring

Clairene Wool Cashmere Coat in Black

The Genevieve Jean in Tigris

Ensemble N Ring

Vivi Top in Noir

Ezra Short Sleeve Tee in Ivory

Ensemble A Ring

Barn Suede Jacket in Mocha

Boxy Regal Wool Tee in Black

Petite Boucle Ensemble - Single

Staple Blazer in Black

Celestine de Diamant Ring

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