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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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BV1369S003 in Grey Havana

Bea Crepe Pants in Cream

Classic Tailored Trousers in Black

Short Sleeve Drunken Shirt In Orange

Marlene Dress in Chakra Placée

Long Lace Dress in Black

Oversized Mens Jacket in Port

Galatea Shirt In Black

Midi Dress in Golden Thistle Green

Isu Denim Short in Off-White

Cotton Cashmere Zip-up Sweater in Ash

Regular Frame Tonal Belt in Ivory

Ellie Embossed Knee-High Boots in Choco

Embellished Raffia Bucket Hat in Beige

Oversized Mens Denim Shirt in Light Azul

Asymmetrical Long Dress In Deep Navy

Silas Bodysuit in Black

Water Resistant Trench Coat in Beige

Off Shoulder Draped Gown in Black

Remy Sleeveless Silk top in Black

Bulla Cara in Hazel

Short Sleeve Drunken Shirt in Pink

01 Turtleneck Singlet in Ivory

Isu Denim Short in Washed Blue

Classic Trench Coat in Cement

01 Turtleneck in Black

Paco Large Leather Bucket Bag in Black

Low Rise Jean in Blue Denim

01 Turtleneck Singlet in Black

Regular Frame Tonal Belt in Khaki

Macy Cardigan in Cream

Crop T-Shirt in White

Silk Voile Easy Tuxedo Shirt in Mulberry

Blouson Detail Midi Dress in Dark Pine

Melissa Blouse in Black

Gathered Waist Detail Dress in Black

Piper Dress in Dark Sapphire

Lotus Small Tote in Sage

Kaftan in Navy Freesia

Galatea Shirt In White

Ashlynn Silk Top in Stone Khaki

Regular Frame Tonal Belt in Dark Brown

Liz Tee in Black

Benny Belt with Silver Studs in Dark Tan

Bowery Dress in Black Buttercups

Short Sleeve Drunken Shirt In White

Long Sleeve Dolman Midi Dress in Dark Pine

Piper Top in Aged Bronze

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