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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Sowen Jean in Carlyle Black

Drapey Suiting Oversized Double Breasted Vest in Deep Violet

Crop T-Shirt in Black

Kaftan in Navy Freesia

Clarence Dress in Black Embossed Camellia and Creta Pink

Low Rise Jean in Blue Denim

Croc-effect Leather Loafers in Ebony

Drape Jersey Top in Black

Dean Pea Coat in Camel

Alpaca Crewneck in Light Blue

Oversized Cashmere T-Shirt in Navy

Florentine Cashmere Jacket in Grey Marle

Constance Shirt in Polka Dots

Constance Dress in Polka Dots

Mila Pants in Polka Dots

Patch Boxy Jacket in Soft Taupe

Slim Admiral Crepe Trouser in Black

Ilse Wellie Boot in Black

Traverse Bias Trouser in Black

Chakallo Monogram Necklace in Soft White

The Mary Necklace in Blue Dyed Jade

Adelle Fil Coupe Pencil Skirt in Black

Bambi Skinny Belt with Silver Hardware in Natural

Finn Crepe Shirt in Cream

Eni Satin Skirt in Chocolate

Zaya V-Neck Sweater in Black

You Make My Heart Sing Skirt in Zebra

Featherlight O-Neck in Black

Tropical Wool Reese Sculpted Trousers in Black

Washable Cashmere Easy Men's Hoodie in Navy

Dominic Pinstripe Liam Vest in Navy

Cellar Feels Handblown Glass Candle in Mulled Red

Short Sleeve Breton Tee in Black and White Stripe

Perfect Men's Pullover in Heather Grey

Skinlike Mercerized Wool Shrunken Tee in Navy

Mini Shirt Dress in White

Mini Shirt Dress in Black

Relaxed Sleeveless Shirt in White

Baby Cotton Tee in Chalk

Aubriela Cotton Cap in Oyster Grey

Joan Jean in Simon Wash

SL751JEANNE002 in Havana

Straight Leg Wool Trouser in Off White

The Julius Black Belt in Gold

The Marie Earrings in Silver

Cotton Cashmere Oversized Tee in Chromium

Montie Merino Wool Cardigan in Jet Grey

Classic Cashmere Crewneck in Grey

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