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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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musevip

Lois Vest in Black Multi

Tari One-Shoulder Blouse in Light Pistachio Multi

Elara Maxi Dress In Midnight

Silk Sarong in Polka Dot Chocolate

Drawstring Trouser in Marrakesh

Long Sleeve Silk Shirt in Marrakesh

Bias Column Dress in Polka Dot

Soft Track Sneakers in Nylon Calfsuede Red

Tee Perforated Ballet Flats in Mud

Man Thames Mini Relief Necklace in Silver

Bomber Cardigan in Feather White

Flower Intarsia Fussbet Sandal in Black

Alma Dress in Black

Bea Top in Cream

Draped Midi Dress in Black

A-Line Cotton Trench Coat in Sand

Short Sleeve Merino Pointelle Polo in Black

Cinched Wool Flight Jacket in Black

Agnatha Bracelet in Platinum & White Cz

Baseball Cap in Pink Sand

Maxime Large Shoulder Bag in Stone

Wilson Silk Top in Multi

Wilson Silk Pant in Multi

Wilson Silk Shirt in Multi

Cashmere V Neck Sweater in Black

Butter Leather Trench in Cocoa

Claude Leather Coat in Noir Classique

Montego Tasseled Loafer in Navy

Relaxed Sleeveless Shirt in Steel

Twill Short Sleeve Shirt in Bamboo

Twill Trouser in Bamboo

The Frida Hair Pin in Gold

The Victoria Ring in Gold

TF Penn-02 1362 01A in Black

For The Frill Of It Shirt in Strawberry Dahlia Butter Yellow

Boyfriend Cashmere Turtleneck in Azure

Featherlight Cashmere Shirt in Black

Boyfriend Cashmere Crewneck Sweater in Azure

Vasali Silk twill Skirt in Ivory

Niham Mini Wedge Sandals in White

Blue Envers Satin Pants in Melodia Print

Blue Envers Satin Shirt in Melodia Print

Fussbett Double-Strap Sandal in Black

Rem Ruched Midi Dress in Night Blue

Kaia Collar Sweater in Cream

Minette Flower Cardigan in Grey

Ondine Shirt in Pink

Roxie Dress in Black

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