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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

The Rebecca Earrings in Gold

Wally Boot in Dune

Faaa T-Shirt in Black

SL462 SULPICE 001 in Black

Russel Denim Short in Cream

Miles Cotton Blouse in Black

Lunai Tee in Soft White

Florentine Cashmere Pea Coat in Black

BV1119S001 in Black

Simona Pleated Dress in Cream and Black

Alessia Dress in Black and Cream

Viv Polka Dot Silk Top in Cream and Black

Aster One Shoulder Gown in Black Cherry

Gracie Polka Dot Top in Black and Cream

Relaxed Shirt in Mint

LM Poplin Cami in Black

Neeve Dress in Walnut

Sherry Sleeveless Blouse in Black

Walker Bucket Hat in Off White

Cornelia Silk Midi Dress in Black

Viktoria One Piece Swimsuit in Black

Viktoria Pant in Black

Emmeline Long Sleeve Blouse

Viktoria Short in Black

Viktoria Top in Black

Emmeline Long Sleeve Mini Dress

Nylon Asymmetrical Balloon Skirt in White

Vendome Studded High Heel in Sequoia

Iona Silk Short Short in Sea Salt Et Noir

Mini Supremes Swing Dress in Peony Placée

Long Sleeve Swing Dress in Peony Placée

The Silk Kaftan in Lemuria Placée

Drawstring Skirt in Peony Placée

Cotton Pareo in Zooflora

Cotton Pareo in Lemuria

Palazzo Silk Pant in Peony Placée

LM Drill Short in Natural

LM Drill Short in Black

Waverly Hat in Sand

LA Tour Merino Wool Sweater in Green Waffle Print

Chalet Merino Wool Knitted Pant in Green Waffle Print

Vendome Studded High Heel in Noir

Vana Belt in Pearl

Deena Dress in Black

Felice Clutch in Sand Dollar

Annemie Knit Top in Beach

Paddington Small Chain Bag in Crafty Brown

Paddington Shoulder Bag in Mustang Brown

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