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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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The Boyfriend Tencel Shirt in Khaki

Barn Suede Jacket in Mocha

Florentine Cashmere Car Coat in Black

Florentine Cashmere Car Coat in Grey Marle

Silk Shirt in Willow Black

Fussbett Sandals in Black

Clarence Dress in Ivory and Creta Pink

Herschel Cotton Shirt in Chalk

Light Longline Blazer in Black

Opaque Front Zip Legging in Black

Patch Pocket Blazer in Black

Beau Long Scarf in Black

Normandy Embroidered Cotton Blouse in Black

Broderie Blouse in Black

Josephine Heart Crossbody in McHaze

W Ray 5 Pocket Jeans in Indigo

Bea Cardigan in Black

Sunday Dress in Orange

Galatea Shirt In White

Galatea Shirt In Black

Short Sleeve Drunken Shirt In White

Short Sleeve Drunken Shirt In Orange

Short Sleeve Drunken Shirt in Pink

JAC109 C2 in Black

JAC120 C2 in Silver

Boden Flat with Silver Studs in Natural Python

The Beyond Puffer in Navy

Marbeau Wide-Leg Pant in Navy

Marbeau Wide-Leg Pant in Bluebell

Battista Dickey Blazer in Bluebell

Audrey Silk Cami in Paisley Scarf

Poplin Midi Skirt with Luna Print in White

Silk Skirt With Aurora Print in Green

Silk Shirt With Aurora Print in Green

Micro Tropicalia Tote Bag in Brown

Small Tropicalia Tote Bag in Brown

Micro Tropicalia Tote Bag in Black

Aura Silk Slim Shirt In Tangelo

Crimped Bahia Shirt In Hibiscus

Orbit Tee In Black

Medium Lotus Leather Tote in Black Pebbled Leather

Maxwell Coat In Wheat

Ayman Leather Jacket in Black

Winona Dress in Black

Herschel Top In Amethyst

Dane Jean in White

Medium Lotus Canvas Tote in Honey Black

Callum Jean in Heath

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