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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Abbas Barn Jacket in Light Oatmeal

Walters Cropped Barn Jacket in Whisky

Conneley Dickey Trench Coat in Hazelnut

Leon Boy Pant in Stone

Gaya Suede Jacket in Mud Brown

Shon Leather Pant in Dark Brown

Maya Bag in Brown Suede

Sheer Draped Mini Dress in Green Print

Helena Tulle Top in Black

Bogart Top in Black

Pleated Skirt in Black

Ines Puff Sleeve Midi Dress in Wintergarden

Tailored Pea Coat in Black

Dion Woven Loafer in Sable

Shadow Mule Leather Sandal in Black

Jazz Pintuck Midi Dress in Faded Olive

Fringe Dress in Black

Workmans Pant in Black

Roy Silk Dress in Phoenix Placée

Josie Cape Sleeve Knit Top in Noir

Grace Knit Midi Skirt in Noir

Effie Flutter Sleeve Top in Noir

Short Puffer Jacket in Black

Aminta Ultralight Puffer Jacket in Black

Aminta Ultralight Puffer Jacket in Blue Navy

Amelia Ultralight Puffer Jacket in Military Green

Bomber Jacket with Faux Fur Collar in Blue Navy

Short Jacket With Drawstring Waist in Military Green

Tobacco Night Handblown Glass Candle in Dark Brown

Tropical Wool Short Scottie Jogger in Oatmeal Melange

Celia Embroidery Midi Skirt in Cream

Iyla Soutache Cardigan in Black

Leopard Silk Twill Scarf in Vintage Leopard

Carley Silk Blouse in Vintage Leopard

Tanner Trench Coat in Khaki

Tanner Trench Coat in Black

Harlow Riding Boot in Black

Barn Suede Jacket in Tobacco

Jameson Jacket in Black

Winslow Jean in Harkins

Azae Draped Blouse in Black

Azae Draped Blouse in Ivory

Bill Cashmere Draped Sweater in Black

Scarlet Cardigan in Barley

Classic Teardrop Earrings in Silver

Cascading Crystal Hoop Earrings in Silver

Folk Floral Print Silk Scarf in Cream

Classic High Sneaker in Black

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