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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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musevip

Jude Pant in Black Multi

Dylan Straight-Leg Jean in Orbit Glare

Harley Arc-Leg Jean in Big Splash

Rosanna Wide-Leg Pant in Navy

Grigore Wide-Leg Pant in Light Pistachio Multi

VB 7000/S PJP 08 in Blue

VB 1003/S 807 9O in black

VB 1001/S HM2 70 in Gold Honey Havana

Split Tank Top in Black

Mila Top In Black

Split Tank Top in Magnesium

Posy Midi Dress in Eclipse

Noor Lace Maxi Dress In Brown

Myra Double Satin Maxi Dress In Brown

Petite Square Maillot in Marrakesh

Matteau Book - Warm

Kirsten Print Long Sleeve Top in Sky

Fiora Tropical Wool Pants in Navy

Fiora Tropical Wool Jacket in Grey

Shaelyn Hat in Red

Beth Sneakers in Beige Multi

Beriza Jacket in Khaki

Nina Top in Black

Marline Shorts in Bronze

Chely Shirt in White

Wide Leg Pants in Granite Grey Melange

Intarsia Short Sleeve Knit in White Floral

Stone Cord Necklace in Silver

Boxy Patch Pocket Jacket in Suede Tan

Pleated Wide-Leg Pant in Rice

Fluid Flare Pant in Good Wool Black

High Collar Jacket in Leather Black

Quinette Dress in Ivory Lantana Floral

Danae Cashmere Cable Cardigan in Dogwood

Bea Top in Black

Agnatha Earrings in Platinum & White Cz

Bea Cotton Cardigan in French Blue

Gilbert Wrap Dress in Wheat

Emilie Skirt in Black

Paloma Dress in Orchid

Anika Suede Wrap Jacket in Mocha

Double Collar Frank Trench in Navy

Julien Slipper in Black

The Victoria Ring in Silver

The Olga Bracelet in Silver

The Julia Necklace in Silver

The Olga Bracelet in Gold

Carla FT1220 01B in Shiny Black

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