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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. If you opt for a refund, you will be charged a return handling fee. For New Zealand customers, the handling fee is $60, for International customers, the handling fee is $80. This will be reflected in the refunded amount. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping

Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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By purchasing, you are agreeing to our Terms & Conditions.

To read through, please click here.

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Birthday Shearling Coat in Black

Wave Trousers in Multi

Wave Swimsuit in Multi

Short Zigzag Kaftan in Multi

Florentine Cashmere Worker Jacket in Pecan

Oxford Wool Jacket in Navy

Alec Bag in Black

Logo Leather Belt in Black

BV1119S001 in Black

BV1035S002 in Havana

Imperial Coat in Black Wool

Osa Circle Tote Medium in Black

GG1158SK003 in Black

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