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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

Silk Voile Charlie Mens Slim Shirt in Mulberry

Crop T-Shirt in White

Blaine High Rise Straight in Perri

Boyfriend Cashmere Turtleneck in Navy

Florentine Cashmere Jacket in Cacao

Classic Stripe Shirt in Marine Stripe

Mermaid Tee in Multi Sequins

Alessia Dress in Dark Sapphire

Blair Crepe Shorts in Black

Romy Crepe Top in Black

Basiluzzo Short Sleeve Tee in Black

Basiluzzo Short Sleeve Tee in Grey Melange

Skinlike Mercerized Wool Shrunken Cardigan in Navy

Isla Cami in Black

Relaxed Short in Black

Aubriela Cotton Cap in Black

Rizzo Denim Jacket in Bryce

Carol V Neck Tee in White

B Buckle Micro Frame Belt in Black

Marlene Jean in Classic Wash

Classic O-Neck Cashmere Sweater in Black

Lunai Tee in Grey Melange

Lunai Tee in Black

Yoann Denim Short in Classic Wash

Yorke Shirt in White

Relaxed Crepe Pant in Black

Crosby Flare Trouser in Black

Long Sleeve Silk Shirt in Black

Relaxed Tailored Blazer in Black

Miller Dickey Blazer in Navy with Gold Buttons

Olivia Polka Dot Lace Skirt in Black and Cream

Mandy Dress in Black

Asymmetric Twist Detail Dress in Cardinal Red

Blouson Detail Midi Dress in Navy

Viktoria Tie Front Top in Black

Iona Silk Short in Black

Sporty Swing Dress in Zooflora

Swing Dress with Feathers in Zooflora

Palazzo Silk Pant in Lemuria Placée

Felix Bucket Hat in Natural

Dalupiri Silk Skirt in Ivory

Chloé Kick Sneakers in Beige

Featherlight Cashmere Silk Crewneck in Feather White

Featherlight Cashmere Silk Crewneck in Khaki

Square Neck Swimsuit in Metallic Forest Green

Short Sarong in Black

Bonnie Shirt Dress in Khaki

LM Poplin Pant in Butter

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