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Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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musevip

June Top in Eartha Paisley

VB 1007/S/BB J5G VM 57 in Gold

Abigail Jean in Boone

Wyatt Jacket in Benson

Eliette Dress in Salt

Vinola Jean in Mid Denim Blue

Relaxed Pin-Stitch Trouser in Black

Technical Twill Belted Pants in Sand

Boy Merino Polo in Deep Navy Stripe

Jonie Top in Salerno Stripe

Fidella Top in Salt

Balbina Earrings in Platinum & Cream Pearl

Aleksa Pendant in Platinum, Creamrose Pearl & Crystal

Cashmere V Neck Sweater in Black

Relaxed Short in Steel

Been Loving You Too Long Sweater in Cherry and Milk

Bomber Cardigan in Camel

Bec Sweater in Brown

Florence Jean in Summer Wash

90's Pinch Waist High Rise Straight Jean in Essence

Faaa V T-Shirt in White

Gabe Oversized Shirt in Pink

Shaley Hat in Sahara

Miller Dickey Blazer in Black with Silver Buttons

V-Neck T-Shirt in Ivory

Short Sleeve Boyfriend T-Shirt in Ivory

Rib Tank in Black

Cropped Half-Zip Sweatshirt in Cream

The Ruby Earrings in Gold

Classic Denim Moto Bomber in Classic Blue

LM Poplin Cami in Black

LM Drill Short in Black

Silk Voile Easy Pintucked Shirt in Ivory

Long Chino Short In Black

NL Cotton Voile Shirt in Chocolate Brown

Dulce Sweatpant in Black

Compact Ultra Stretch Knit Pencil Skirt in Black

Gabe Oversized Shirt in Black

Tropical Wool Short Scottie Jogger in Navy

Montaine Silk Blouse in Black

Marlene Jean in Cream

Mitchell Jean in Distressed Black

Wally Flat Boot in Black

Mae Short Sleeve Tee Shirt in Black

Piscata Wide-leg Trousers in Black

Cashmere Wrap in Grey

Broderie Blouse in Black

Enya Pant in Black

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