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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Sporty Swing Dress in Orange Nucleus

Remmy Skirt in Black

Monday Vest in Black

Lucho Lace Maxi Dress in Sky

Terran Georgette Chiffon Mini Dress In Earth

Active Knit Raglan Top in White

Active Knit Raglan Top in Navy

Eileen Silk Top in Cream Polka Dot

Chaimberlain Top in Shroom

Demaris Silk Blouse in Brown Sugar

Stretch Denim Knit Regular Winslow Pant in Classic Wash

Balsam Cotton Top in Salt

Nicole Dress in Auscot Rose Sage Green

Bowery Dress in Waterlily Garden

Straight Leg Belted Jeans in Blue Denim

Double Chain Necklace in Silver

Short Sleeve Silk Shirt in Truffle

Wade Velvet Silk Knit Top in Ivory

Mermaid Skirt in Black Sequin

Celestine Shirt in Vintage Leopard Print

Shon Jean in Indigo Rinse

Calisto Cotton Shirt in White

Pia Dress in Black

Joy Maxi Dress in Black

Lucine Top in Candlelight

Jolie Long Sleeve Top in Black

Jo Flip Flop in Tortoise

Oversized Cashmere T-Shirt in Retro Blue

Romeo T-Shirt in White

Haut Tank Top in Bandana Paisley Cream

Robe Long Dress in Khaki

Ivy Cotton Shirt Dress in Copper

Relaxed Suiting Asymmetrical Wrap Blazer in Navy

Relaxed Suiting Funnel Neck Dolman Sleeve Top in Navy

Draped Cap Sleeve Dress in Cayenne

Franca Lace Midi Skirt in Black

Franca Lace Short Sleeve Top in Black

Esther Mini Dress in Syrah

Marcel Silk Dress in Earth

Schild Sweater 'Apres' in Parisian Green

Oliver Zip Knit Cardigan in Navy

Lars Denim Short Convertible Zip Jean in Classic Blue

Perfect Unisex Tee in Heather Grey

Program Mock Neck T Shirt in White

Circular Ribbed Crewneck Pullover in Black

Callum Jean in Lansing

Dane Jean in Clifton

Briona Suede Coat in Deep Olive

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