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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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musevip

LM Poplin V Neck Dress in Black

Erica Silk Caftan in Vintage Leopard Print

Cecily Shirt in Lurex Leopard

Severine Flutter Sleeve Top in Ivory Flora

Clarisse Trumpet Midi Skirt in Noir Flora

Long Sleeve Croissant Top in Coffee

Snakeskin Crochet Dress in Red

Phare Silk Dress in Navy

Procida Skirt in Blue Toile

Albee Dress in Stardust Onyx

Dean Trouser in Sand

Beaded Orchid T-Shirt in White

Bloomers in Black Silk

Shirred Plunge Button Dress in Aubergine

Italian Sporty Nylon Strapless Top in Black

Silk Voile Easy Pintucked Shirt in Ivory

Phoebe Silk Top in Sangria

Ilana Mini Dress in Stardust Onyx

Julip Short Sleeve Belted Gown in Chocolate

Sweatshirt With Tulip Print in White

Aimee Top in Black

Abigail Jean in Benson

Dome Leather Belt in Black and Silver

Danielle Jean in Harkins

Martine Mini Dress in Navy

Luda Mini Dress in Blue

Suede Studded Dakar Loafer in Camel

Long Chino Short In Black

Broderie Tie Blouse in White

Fluid Trouser in Black

Fluid Midi Skirt in Black

Sallie Recycled Cotton Jacket in Dark Mahogany

Hetha Top in Black

Bea Cardigan in Brick

Toulouse Cotton Frill Shirt in Black

Terran Georgette Chiffon Mini Dress In Earth

Active Knit Raglan Top in White

Dean Trouser in Cream

Mier Pinstripe Convertible Slip Dress in Navy

Stretch Denim Easy Shirt in Classic Wash

The Boyfriend Poplin Shirt in White

Nicole Dress in Auscot Rose Sage Green

Bowery Dress in Waterlily Garden

Straight Leg Belted Jeans in Blue Denim

Double Chain Necklace in Silver

Wade Velvet Silk Knit Top in Ivory

Raven Short Sleeve Sweater in Ashes

Boros Classic Loafers in Brown

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