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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Aine Knit Cardigan in Maia

Ada Sandal in Gold

Gathered Side Blouse in Ink Blue

Montery Belted Short in Fatigue

Danae Rib Cardigan in Glass Slipper

RHW Power Knit Dress in Black

Roxy Pant in Black

Jessica Sweater in Black

Jolene Jacket in Black

Frances Dress in Earth

Oliver Zip Knit Cardigan in Navy

Corey Knit Pant in Navy

Goggles in Houndstooth

Schild Sweater in Black

Schild Sweater in Snow White

Schild Sweater 'Apres' in Parisian Green

PM Headband in Black

Franca Lace Short Sleeve Top in Black

Esther Mini Dress in Syrah

Pinnacle Top in Black Silk

Franca Lace Midi Skirt in Black

Shearling Workwear Jacket in Brown and Cream

Melba Print Long Sleeve Top in Blue Multi

Patch Pocket Jacket in Oregano

Hardy Cotton Top in Salt

Eugene Jacket in Houndstooth

Hardy Cotton Top in Deep Crimson

Henley Cotton Top in Black

Ingrid Dress in Rosewater

Draped Cap Sleeve Dress in Merlot

Poppy Satin Gown in Plum

Arther Varsity Knit Rugby Shirt in Navy

Hardy Cotton Top in Black

Henri Cotton Top in Noir Rosier Floral

Hardy Cotton Top in Lagoon

Draped Cap Sleeve Dress in Cayenne

Marcel Silk Dress in Earth

Nadia Satin Gown in Jewel

Therese Cardigan in Noir Allaire Stripe

Lotte Nylon Carcoat With Removable Sherpa Collar in Khaki

Relaxed Suiting Asymmetrical Wrap Blazer in Moss Grey

Classic Pony Hair Leather Belt In Zebra

Italian Sporty Nylon Ribbon Skirt in Black

Classic Ring Hardware Leather Belt In Burgundy

Relaxed Suiting Asymmetrical Wrap Blazer in Navy

Relaxed Suiting Triple Pleat Pant in Navy

Relaxed Suiting Funnel Neck Dolman Sleeve Top in Navy

Spencer Cotton Wrap Dress in Ink

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