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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Relaxed Stripe Tee in French Navy

Plisse Midi Dress in Red

Classic Stripe Shirt in Capri Stripe

4 Ply Silk V-Neck Dress With Bra in Black

Vixen Patent Leather Wedge in Black

Silk Sarong in Bamboo Aubergine

Noah Leather Boot in Black

Asymmetric Maillot in Aubergine Crinkle

Pascal Dress in Black

Elyse Dress in Navy

Petite Amis Marguerite Pearl Earrings

Phare Silk Dress in Navy

Gio Trouser in White

Laro Dress in Black

Amis Peggy Pearl Necklace

Marry A Mermaid Dress in Mermaid Treasure

Dean Trouser in Sand

Bloomers in Black Silk

Snakeskin Crochet Dress in Red

Petit Rêve Escargot Single Diamond Earring

Amis Fleur Single Pearl Earring

Albee Dress in Stardust Onyx

Joy Maxi Dress in Earth

Petite Amis Fleur Single Pearl Earring

Rêve Escargot Diamond Ring

Back Wrap Dress in Navy

Beaded Orchid T-Shirt in White

Amis Peggy Pearl Bracelet

Procida Skirt in Blue Toile

Petite Marguerite Single Pearl Earring

Lucinda Top in Sand

Gigi Mini Dress in Cream

Beru Top in Ivory SIlk

Petite Marguerite Simple Pearl Necklace

Nuage Madison Candle in Murano Glass

Long Sleeve Croissant Top in Coffee

Phoebe Silk Dress in Truffle

Petite Amis de la Perle Earrings

Clarisse Trumpet Midi Skirt in Noir Flora

Botticelli Pearl Earrings

Petite Peggy Pearl Necklace

Severine Flutter Sleeve Top in Noir Flora

Rosamunde Puff Sleeve Dress in Cameo

Rowan Belted Short in Noir Flora

Amaia Cascading Ruffle Midi Dress in Spotted Jasper

Cecily Shirt in Lurex Leopard

Bonnie Shirt Dress in Khaki

Xandra Bikini in Metallic Sky Blue

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