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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Reactive Garment Dyed Stretch Twill Sid Pant in Pewter (Regular)

Leather Zip Up Hoodie Jacket in Brown

Reactive Garment Dyed Stretch Twill Sid Pant in Pewter (Short)

Structured Wool Sculpted Blazer in Grey Multi

Ultra Light Silk Tencel Striped Pintucked Shirt in White Grey Multi

Ultra Light Silk Tencel Oversized Shirt in Blue

VB 1007/S/BB J5G VM 57 in Gold

Fiona Dress in Cerise Et Fleur

Elowette Skirt in Deep Aquamarine

Solstice Top in Salt

June Top in Eartha Paisley

Almadia Dress in Black

Winston Cashmere Vest in Eucalyptus

Giulietta Skirt in Eucalyptus

Elowette Skirt in Cerise Et Fleur

Amalia Top in Eartha Paisley

Iona Short in Eucalyptus

Henri Top in Creme Citron

Utility Short in Vintage Washed Admiral Blue

Cobain Denim Short in Cream

Marilou Denim Jacket in Alice Wash

Drawcord Skirt in Birch

Flannel Shirt in Midnight Check

Fluted Midi Skirt in Dutch Flower Painting Indigo

Judy Suede Coat in Saddle

Pleated Midi Skirt in Botanical Engraving Ivory

Short Sleeve Gown in Wisteria

Denim Jacket in Ecru

Fluted Midi Skirt in Ecru

Short Sleeve Midi Shirt Dress in Botanical Engraving Ivory

Sleeveless Fluted Midi Dress in Dutch Flower Painting Indigo

Long Sleeve Tie Detail Shirt in White

Sleeveless Draped Midi Dress in Botanical Engraving Midnight

Sleeveless Top in Botanical Engraving Ivory

Long Sleeve Shirt Dress in White

Amari Jersey Dress in Night Bloom

Straight Pant in Plum

Neri Jersey Top in Night Bloom

Elvie Cotton Top in Zinnia

Cordelia Button Up Top in Noir

Annisa Eyelet Knit Skirt in Noir

Lucie Bubble Sleeve Top in Camellia

Izzy Blouse in Pale Pink

Eyelet Kaftan in Safari Green

Eyelet Kaftan in Plum

Florelle Cotton Blouse in Meadow

Abriana Eyelet Knit Cardigan in Noir

Straight Pant in Safari Green

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