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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Amalia Top in Eartha Paisley

Iona Short in Eucalyptus

Henri Top in Creme Citron

Utility Short in Vintage Washed Admiral Blue

Cobain Denim Short in Cream

Marilou Denim Jacket in Alice Wash

Drawcord Skirt in Birch

Flannel Shirt in Midnight Check

Judy Suede Coat in Saddle

Amari Jersey Dress in Night Bloom

Straight Pant in Plum

Neri Jersey Top in Night Bloom

Elvie Cotton Top in Zinnia

Cordelia Button Up Top in Noir

Annisa Eyelet Knit Skirt in Noir

Lucie Bubble Sleeve Top in Camellia

Izzy Blouse in Pale Pink

Eyelet Kaftan in Safari Green

Eyelet Kaftan in Plum

Florelle Cotton Blouse in Meadow

Abriana Eyelet Knit Cardigan in Noir

Straight Pant in Safari Green

Spin Small Tote Bag in Ashes Blue

The Chloé Snake Bracelet in Vintage Gold

Paddington Small Chain Bag in Nougat

The Chloé Script Earrings in Vintage Gold

Chloé Jelly Sandal in Black Brown

The Chloé Iconic Bracelet in Vintage Gold

Cave Mule in Clay Brown Leather

Date Flat in Tan Nubuck Leather

Date Mule in Black Leather

Haze Sandal in Ink Croc Embossed Leather

Jessica Knit Dress in Black

Katherine Top in Sesame

Milly Flat in Dusty Pink

Cosmea Silk Skirt in Wild Dahlia

Callum Jean in Shelbourne

Fen Knit Dress in Luwak

Milly Flat in Black

Date Flat in Black Creased Leather

Low Slung Baggy Jean in Selection

Apollo Blouse in Black

Clover Jacquard Knit Polo Shirtdress in Navy and Sand

Kim Maxi Kimono Dress in Trailing

Silk Scarf in Trailing

Silk Scarf in French Lily

Amaya High Neck Top in Clouds

A-Line Cotton Trench Coat in Black

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